Last Updated: August 9, 2026
Welcome to Al Afrah Curtains. These Terms & Conditions govern your use of our website and your purchase of our curtains, blinds, and related products and services. By using our website or placing an order with us, you agree to these terms.
1. About Our Products
Al Afrah Curtains provides custom-made curtains, blinds, and window covering solutions. Many of our products are made according to the customer’s specific measurements, fabric selection, design preferences, and other requirements.
As our products are customized, the final appearance may vary slightly from images displayed on the website due to differences in screen settings, lighting, fabric batches, and photography.
2. Custom Orders
Customers are responsible for providing accurate measurements and specifications when placing an order, unless measurements are taken by our team.
Once a custom order has been confirmed and production has started, changes or cancellations may not be possible.
Customers should carefully review and confirm all measurements, fabric selections, colors, designs, and other specifications before approving an order.
3. Pricing
Prices for curtains and blinds may vary depending on:
- Measurements and quantity
- Fabric and material selected
- Curtain or blind style
- Lining and finishing
- Accessories and hardware
- Installation requirements
- Special customization requests
Because our products are customized, prices shown on the website may not represent a final fixed price.
Please contact us for the current price and a customized quotation.
4. Quotations & Orders
A quotation provided by Al Afrah Curtains is based on the requirements and specifications discussed with the customer.
An order will be considered confirmed only after the customer accepts the quotation and completes any required advance payment or other confirmation requested by us.
We reserve the right to correct pricing or product information errors that may occur on the website or in quotations.
5. Measurements
Where measurement services are provided by Al Afrah Curtains, our team will take measurements based on the information and access available at the property.
If customers provide their own measurements, Al Afrah Curtains cannot be held responsible for errors resulting from incorrect measurements supplied by the customer.
Customers should ensure that our measurement team has appropriate access to the windows and installation areas.
6. Fabric, Color & Product Variations
Fabric colors and textures may appear slightly different depending on lighting, photography, and the customer’s display device.
Natural variations in fabric texture, pattern, shade, or finish may occur between samples, photographs, and the finished product.
Where a specific fabric or material is selected, availability may depend on the supplier and current stock.
7. Installation
Installation services, where available, will be carried out according to the agreed requirements.
The customer is responsible for ensuring that the installation area is reasonably accessible and suitable for installation.
Additional work required because of unusual wall conditions, difficult access, structural issues, or other unforeseen circumstances may result in additional charges, subject to customer approval.
8. Delivery
Estimated delivery times may vary depending on product availability, customization, production requirements, installation schedules, and other circumstances.
Any delivery timeframe provided by us is an estimate unless a specific delivery date has been confirmed in writing.
Customers should provide accurate contact and delivery information when placing an order.
9. Payments
Payment terms will be communicated to the customer before the order is confirmed.
For customized products, an advance payment may be required before production begins.
Any remaining balance must be paid according to the agreed payment terms.
10. Cancellation
Because curtains and blinds may be individually manufactured or customized for a particular customer, cancellation may not be available once production has started.
Customers should contact us as soon as possible if they wish to cancel or modify an order.
Any applicable refund or cancellation amount will depend on the stage of production and the specific circumstances of the order.
11. Returns & Exchanges
Customized or made-to-measure curtains and blinds may not be eligible for return or exchange simply because the customer changes their mind, subject to applicable law and our agreed order terms.
If you believe your product has a manufacturing defect, incorrect specification, or other genuine issue, please contact us promptly after receiving the product so that we can review the matter.
12. Defective or Incorrect Products
If a product is damaged, defective, or does not match the confirmed order specifications, customers should notify us as soon as reasonably possible.
We may request photographs, order details, measurements, or other information to assess the issue.
Where an issue is confirmed to be our responsibility, we will discuss an appropriate solution, which may include repair, replacement, adjustment, or another suitable remedy.
13. Website Information
We make reasonable efforts to keep the information on our website accurate and up to date. However, product availability, specifications, colors, images, prices, and other information may change without prior notice.
Website images are provided for illustrative purposes and may not exactly represent the final product.
14. Intellectual Property
Unless otherwise stated, the content of this website, including text, images, graphics, logos, designs, and other materials, belongs to or is used by Al Afrah Curtains with appropriate rights.
You may not reproduce, copy, modify, distribute, or commercially use website content without prior written permission.
15. Third-Party Websites
Our website may contain links to third-party websites or services. These websites are operated independently from Al Afrah Curtains.
We are not responsible for the content, availability, privacy practices, or policies of third-party websites.
16. Privacy
We may collect and use customer information necessary to respond to enquiries, prepare quotations, process orders, arrange delivery or installation, and provide customer support.
Please refer to our Privacy Policy for further information about how customer information is handled.
17. Changes to These Terms
Al Afrah Curtains reserves the right to update or modify these Terms & Conditions when necessary.
The latest version will be published on this page with the updated date.
18. Contact Us
If you have any questions about these Terms & Conditions, our products, quotations, or services, please contact us.
Al Afrah Curtains
Deira, Dubai, United Arab Emirates
For product enquiries, customized quotations, and pricing, please contact us directly.
Call us for Price & Consultation.